Privacy Policy

Last updated: January 2026

1. Introduction

Third Eye Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our remote viewing training platform.

2. Information We Collect

Account Information:

  • Username and email address
  • Password (stored securely in hashed format)
  • Account creation date

Session Data:

  • Your remote viewing session impressions and descriptions
  • Drawings created during sessions
  • Session scores and statistics
  • Date and time of sessions

Usage Data:

  • Log data (IP address, browser type, pages visited)
  • Device information

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our service
  • Process your remote viewing sessions
  • Calculate and display your accuracy scores
  • Track your progress over time
  • Send you service-related emails (password resets, important updates)
  • Improve our platform and user experience

4. Data Storage and Security

Your data is stored on secure servers. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

  • Passwords are hashed and never stored in plain text
  • All data transmission is encrypted via HTTPS
  • Regular security updates and monitoring

5. Data Sharing

We do NOT sell your personal information. We may share your information only:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist our operations (under strict confidentiality)

6. Leaderboard and Public Data

If you appear on the public leaderboard, your username and score statistics may be visible to other users. Your email address and personal details are never displayed publicly.

7. Cookies

We use essential cookies to maintain your login session. We do not use tracking cookies or share data with advertising networks.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your account and data
  • Export your session history

To exercise these rights, contact us at support@thirdeyelab.com.au

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: